The Consultation Forum of the Health and Welfare Commissioner

Following the call for applications and the selection process, 18 citizens and 9 experts in health and welfare will become Forum members for 3 years.

Their deliberation sessions are intended to provide the Commissioner with insight into various issues related to the performance of the health and social services system, as well as on public health and welfare. To that end, participants must do the following:

• Inform themselves through preparatory readings and presentations
• Share their views, experiences and knowledge with other members on the issues to be discussed at each session

The commissioner determines what topics will be addressed based on its mandates and needs.

Between 2022 and 2025, the Forum worked on the CSBE’s key mandates:

• Home care services
• The continuum of care and services for seniors
• Pre-hospital emergency transportation
• The mechanism for accessing housing
• The public’s priority expectations regarding the health and social services system

During their 3-year term, participants will have the opportunity to contribute to a number of other discussions related to public health and welfare.

Taking part in the Consultation Forum requires significant preparation and personal investment. Members must prepare to answer the Commissioner’s questions to the Forum as follows:

• Preparation before each meeting: Members must read through the documentation that will be provided to them to inform their reflections on the subject to be discussed.
• Information and deliberation meetings: Members meet at least 3 times a year to discuss the questions asked. These meetings are held in person (but can also be held virtually as needed). In-person sessions are held in Québec City or the Greater Montréal area. They take place over 2 days during the week. Members must demonstrate openness and curiosity, have an excellent ability to listen and be able to work as a team.
• Preparation between meetings: Validating the documentation that captures the key points from members’ discussions takes time and attention to detail. The validation itself is carried out during the Forum’s sessions, which means members must prepare in advance by reviewing the documentation and preparing comments to share with the group.

Forum members will have their first meeting on October 15^th and 16^th, 2025, in person. During this meeting, members will be briefed on their role, discuss a new topic and confirm the official session schedule.

• Deliberations will be in French.
• Expenses incurred during travel requested by the Forum, such as accommodation, transportation and meals, are reimbursed in accordance with current government rates (document in French) and standards.
• Financial compensation (document in French) is also provided to members whose participation is not part of their paid employment.
• The CSBE office coordinates communications, organizes meetings and prepares relevant documentation, as well as assisting Forum members in their work.
• If sessions are held virtually, they will be conducted on a video conferencing tool that you can familiarize yourself with. The CSBE office can provide support if a member does not have the required equipment or has difficulty using the tools.
• An external resource person generally leads the sessions and guides member deliberations. Various discussion facilitation methods will be used.
• The CSBE sometimes invites well-known practitioners in health and welfare to the sessions to discuss with members and provide additional information.
• The CSBE will be available to provide any support that may be required to enable Forum members to participate.